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Industry hiring guide

Virtual Assistant for Medical Spas & Aesthetic Medicine

Boost your medspa’s efficiency with experienced virtual assistants. Delegate scheduling, client communication, and admin work to trusted VAs who know the aesthetic industry, so you can focus on client care and business growth.

Medical Aesthetics
6example use cases
6task groups covered
SA + PHcore sourcing markets

Industry context

Why Choose Cherry Assistant for Medspa & Aesthetic Medicine Support

Cherry Assistant helps streamline medspa operations by handling appointment scheduling, patient follow-ups, and administrative tasks, letting your team focus on delivering outstanding client experiences.

How Cherry Assistant helps

Our virtual assistants understand the unique needs of medspas and aesthetic clinics. They manage bookings, respond to client inquiries, organize digital records, and coordinate with vendors and suppliers while maintaining a high level of professionalism. With experience in scheduling, inventory tracking, and client communication, they help you run your clinic more efficiently.

Data privacy is a priority in the medical aesthetics field. Our assistants follow best practices for handling client information securely and maintaining compliance with relevant health regulations. You can delegate sensitive admin work with confidence.

With Cherry Assistant, you gain flexible support that scales with your business. Whether it’s handling a surge in bookings after a new campaign, or providing consistent administrative help throughout the year, our VAs adapt to your changing needs so you can stay focused on growth.

Client Stories

Trusted by Business Owners Like You

Hear what Cherry Assistant clients have to say about working with our remote virtual assistants and offshore talent from South Africa and the Philippines.

Wall of Love

Task coverage

Example work Cherry Assistant handles for Medical Aesthetics.

Use these examples to pressure-test where a recurring offshore hire can take work off the founder, manager, or internal operations team.

Regulatory Compliance Tracking

  • Monitoring industry-specific regulation changes across jurisdictions
  • Creating and maintaining compliance calendars with key deadlines
  • Organizing and filing regulatory documentation
  • Preparing compliance reports and submission materials
  • Tracking certification and license renewal requirements

Case File Organization

  • Creating and organizing digital case files with proper nomenclature
  • Categorizing and labeling documents for easy retrieval
  • Managing document version control and maintaining audit trails
  • Implementing secure file sharing protocols for sensitive information
  • Ensuring regulatory compliance in document management

Claims Processing Support

  • Processing and entering new claims information into management systems
  • Verifying policy details and coverage eligibility for claims
  • Coordinating documentation collection from claimants and healthcare providers
  • Following up on pending claims and updating status information
  • Generating and distributing claims reports and analytics
  • Managing claim-related correspondence with policyholders

Client Communication

  • Professionally responding to client emails and inquiries
  • Scheduling and coordinating creative consultations and meetings
  • Managing feedback cycles and revision requests
  • Sending and following up on project proposals and contracts
  • Maintaining regular client touchpoints and relationship nurturing

Medical Records Management

  • Organizing and maintaining digital patient records with meticulous attention to detail
  • Ensuring HIPAA compliance and data security protocols are strictly followed
  • Coordinating medical record transfers between healthcare providers
  • Scanning and digitizing paper records into electronic health record systems
  • Processing medical record requests while maintaining confidentiality

Client Intake Processing

  • Conducting initial client consultations and capturing critical case information
  • Processing conflict checks and compliance documentation
  • Setting up new client files in legal practice management software
  • Preparing and distributing retainer agreements and welcome packets
  • Managing client billing information and initial payment processing

Next step

Talk through the role mix before you hire for Medical Aesthetics.

If you know the industry but want help deciding the role, support lane, and market fit, Cherry Assistant can map the shortlist with you.

See for yourself

Meet a Cherry Assistant

Our virtual assistants speak fluent English, are college-educated, and have 5+ years experience in your industry and role.

  • Fluent communication and strong timezone overlap
  • College-educated talent with real operator experience
  • Vetted for recurring work, not one-off task fulfillment
Book a Meeting
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Vee

South Africa

Customer Service / Executive Assistant

How Does It Work?

3 easy steps to hire offshore talent from Cherry Assistant.

1. Discovery Call

Our expert recruiters chat with you to understand your business and hiring needs to hire the perfect candidate.

2. Intensive Vetting

We only hire the top 1% candidate out of thousands of candidates for each job. Every candidate goes through interviews, reference checks, and practical evaluations.

3. Kick Off

Meet your final candidates, choose the best fit, and we support onboarding and execution through the first month.

Flexible hiring models

Two ways to hire through Cherry Assistant.

Options for all types of companies. Choose between monthly subscription where Cherry Assistant manages payroll and retention or a direct placement where you onboard talent directly.

Option 1: Managed Staffing (Monthly Subscription)

Cherry Assistant recruits and manages the candidate, but you still work with them directly. By having Cherry Assistant retain talent, you get support on retention. Cherry Assistant manages hires using our internal time trackers, check-ins, in-house software, and white-glove onboarding.

Best for

Best for companies that want to outsource payroll, management, legal, taxes, and employment headaches to Cherry Assistant.

See managed pricing

Option 2: Direct Hire (One-Time Placement Fee)

You pay a single one-time fee. Cherry searches, screens, vets, and shortlists talent, then your team hires and onboards the candidate directly. You receive the same level of recruiting and vetting as you would with a managed service.

Best for

Best for companies that want recruiting help but prefer to own talent directly and handle payroll themselves.

Learn direct placement

Option 1: Managed Hire

Managed Staffing (Monthly Subscription) Pricing

Select a tab to view monthly subscription pricing based on experience level. These are what you can expect for most roles, but for some specialist roles like video editors, designers, and technical operators, pricing may vary.

Quarter Time

10 hours per week of vetted offshore talent.

$597/mo

Perfect for steady support

  • Fluent English and college educated.
  • 2-4 years of professional experience.
  • Sourcing, vetting, and onboarding support.
  • Access to our SOP library.
  • Reliable independent support with light oversight.
Get Started

Pause or cancel anytime. No hidden fees.

Half Time

20 hours per week of vetted offshore talent.

$897/mo

Perfect for core workflows

  • Fluent English and college educated.
  • 2-4 years of professional experience.
  • Sourcing, vetting, and onboarding support.
  • Access to our SOP library.
  • Reliable independent support with light oversight.
Get Started

Pause or cancel anytime. No hidden fees.

Full Time

40 hours per week of vetted offshore talent.

$1,697/mo

Perfect for workflow ownership

  • Fluent English and college educated.
  • 2-4 years of professional experience.
  • Custom personality testing and matching.
  • Sourcing, vetting, and onboarding support.
  • Access to our SOP library.
Get Started

Pause or cancel anytime. No hidden fees.

Example Roles

Real role examples for the current Associate tier.

Executive Assistant
Customer Support Specialist
Bookkeeper
Real Estate Virtual Assistant
Client Onboarding Specialist
Project Coordinator
Sales Development Representative
Social Media Manager
CRM Specialist

Frequently Asked Questions

Get clear answers before you commit.

Not seeing what you are looking for? Read our full FAQ.

Cherry Assistant is an offshore staffing and recruiting agency based in the US. We help businesses in the US and the UK hire global remote talent in South Africa and the Philippines.

We can find an equivalent person in South Africa or the Philippines for just about any remote role in the US.

A virtual assistant is a general term for an offshore professional who provides administrative, technical, or creative assistance to clients remotely.

All virtual assistants are remote workers, but not all remote workers are virtual assistants. Virtual assistants usually fill support roles.

Most clients are matched with a vetted virtual assistant in about two weeks. We handle sourcing, vetting, and onboarding.

No long-term contract is required. You can work month-to-month and pause or stop any time.