Why Choose Cherry Assistants for Software User Support
Cherry Assistants ensure your software customers receive timely follow-ups and personalized support, increasing retention while your team focuses on product development.
Cherry Assistants ensure your software customers receive timely follow-ups and personalized support, increasing retention while your team focuses on product development.
Our virtual assistants are specially trained to handle software-specific customer interactions, from troubleshooting common issues to collecting valuable user feedback that informs product improvements.
They excel at maintaining detailed user engagement records, identifying at-risk accounts before they churn, and implementing systematic follow-up procedures that strengthen customer relationships.
By delegating these essential but time-consuming tasks to Cherry Assistants, your development and leadership teams can maintain laser focus on innovation while knowing your users are receiving the consistent attention that builds long-term loyalty and increases lifetime value.
Our virtual assistants speak fluent English,
are college-educated, and have 5+ years experience
in your industry and role.
Vee
South Africa
Customer Service / Executive Assistant
Our VAs bring meticulous attention to detail, ensuring your data is accurate and well-organized.
With detailed reports and actionable insights, you'll gain a clearer understanding of business performance.
We follow strict protocols to handle sensitive information securely and ensure compliance with data privacy regulations.
Easily adjust services as your business grows without the overhead of hiring full-time staff.
Let us handle repetitive data tasks so your team can concentrate on value-adding activities.
Hear what Cherry Assistant clients have to say about working with our remote virtual assistants and offshore talent from South Africa and the Philippines.
Don't need our help with management and onboarding?
Hire directly and pay a one-time headhunting fee to bring them onto
your team directly without management from Cherry Assistant.
A virtual assistant is an offshore professional who provides administrative, technical, or creative assistance to clients remotely. They are cost-effective alternatives to full-time employees and can be hired for both short-term and long-term tasks.
A virtual assistant is an offshore professional who provides administrative, technical, or creative assistance to clients remotely. They are cost-effective alternatives to full-time employees and can be hired for both short-term and long-term tasks.
A virtual assistant is an offshore professional who provides administrative, technical, or creative assistance to clients remotely. They are cost-effective alternatives to full-time employees and can be hired for both short-term and long-term tasks.
A virtual assistant is an offshore professional who provides administrative, technical, or creative assistance to clients remotely. They are cost-effective alternatives to full-time employees and can be hired for both short-term and long-term tasks.
A virtual assistant is an offshore professional who provides administrative, technical, or creative assistance to clients remotely. They are cost-effective alternatives to full-time employees and can be hired for both short-term and long-term tasks.
A virtual assistant is an offshore professional who provides administrative, technical, or creative assistance to clients remotely. They are cost-effective alternatives to full-time employees and can be hired for both short-term and long-term tasks.
